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  1. until
    What makes a great salesperson? And how can you recruit a top-notch salesperson? Join us this 22nd November at 1 PM AEDT as we explore the topic of sales psychology with Frontier Performance's expert sales trainer Pancho Mehrotra and Hosted Network CEO, Ben Town. What we’ll be covering: ✔️ Why is it so hard to recruit salespeople who can sell? ✔️ Why are there so many account managers and farmers in tech land vs true hunters? ✔️ What are the intangibles in their emotional makeup that separate good producers from great producers? ✔️ What are the Emotional Intelligence attributes that make a top sales producer? Register here
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    Mergers and acquisitions (M&A) have many faces. It allows MSPs to grow, downsize or transition out of the MSP game for new phases of life and business. It also changes the nature of the business to help MSPs achieve a competitive position in the market. Join our discussion on M&A with Nick Clift from Tenassia, Scott Atkinson from TribeTech, Ryan Spillane from 360 Consulting, and our own Ben Town this September 8th at 1 PM AEST. What we'll be covering: Advantages and disadvantages of M&A Avoiding common pitfalls MSPs make in M&A How to know if your MSP is ready for M&A 👉 Click here to reserve your spot
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    Are you confident your customer's internet connections are best suited to their needs?Given how much businesses rely on connectivity to the internet, ensuring your customers have the right connection for their business needs is essential. As an MSP, you play a vital role in helping your customers understand the different kinds of connectivity and recommending the right connection for your customer's unique situation.Join us this August 25th at 1 PM AEST for our sales workshop with our very own Dave Sokolovic.What you will learn:✔️ Technical terms and meanings✔️ Quality, not speed, is key✔️ Connectivity types (Pros and Cons)✔️ When things break, SLA’s and MTTR✔️ How to mitigate connectivity issues✔️ Connecting multiple sites✔️ How we can help✔️ Answers to Questions 👉 Click here to register
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    Selling VoIP is easier said than done. Lucky for you, we've got a few helpful tips to get your sales strategy in check. Join us for our sales workshop "How the right VoIP solution makes a difference" this August 9th at 1 PM AEST with Hosted Network's Stewart Lochhead. What you'll learn: ✔️ Hosted Network Voice Offerings Overview ✔️ MSP reseller requirements ✔️ Identifying sales opportunities ✔️ Technical considerations ✔️ Tools for reselling success 👉 Click here to register
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    Marketing is critical not only in generating more leads, but also in cultivating existing customers. However, most MSPs slack at marketing and don't have a marketing strategy in place. No wonder why it's one of top pain points of MSPs around the world. Why is it important to promote you offerings? What are the common marketing traps you should avoid? How to get started? Know the answers from Nigel Moore, Jamie Warner, and James Davis in our upcoming MSPs in Conversation, "How MSPs can suck at marketing, less" this August 16th 2022 at 1 PM AEST. 👉 Click here to reserve your spot
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    The final part of our Marketing Workshop series is happening this July 12th at 1 PM AEST! If you're looking to revamp your MSPs website to generate more conversions then this workshop is for you. Join Hosted Network and MSP marketing experts Pounce Marketing as we go over the simple hacks you can do to start generating more conversions on your website. What you'll learn: ✔️ Why are websites important ✔️ 5 things you can do to optimise your website ✔️ Free tools you can use 👉 Click here to register
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    Customer experience is an essential area for all businesses but especially for MSPs given the dynamic and ongoing business nature of our industry. If you want your customers to stay loyal, you must invest in their experience.Join us this July 5th and get expert tips from your MSP peers that you can use to improve customer experience. 👉 Click here to register
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    We're inviting you and your engineers to our upcoming Teams Direct Routing technical workshop this 23rd June 2022 at 1PM AEST. We'll thoroughly go over the process of setting up Teams Direct Routing as well as all the best practices to get the most out of it.✔️ Adding Teams SIP trunks to your customer’s tenant✔️ Microsoft licensing options for Teams Phones✔️ Activating users for voice and assigning phone numbers✔️ Managing resource accounts✔️ Setting up auto attendants (IVR)✔️ Setting up call queues (hunt groups) 👉 Click here to register
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    Our Marketing Workshop series is back this June! Join our 30-minute micro workshop with Pounce Marketing "How to Increase Your Exposure on Google" as we show you the steps to increasing your MSP's rank on Google. What you'll learn: ✔️ What is Google My Business ✔️ How to set it up ✔️ Tips to get more reviews 👉 Reserve your virtual seat today
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    Oftentimes, your customers don't think they need an offsite backup solution until it's too late. Take the initiative in educating your customers and learn why Australian MSPs choose Hosted Network's Backup as a Service and Disaster Recovery as a Service solution in our technical workshop happening this 9th June 2022 at 1 PM AEST.👉 Click here to registerWhat you’ll learn:✔️ Introduction to Veeam✔️ Use Cases✔️ Understanding RTOs and RPOs✔️ Backup Restoration✔️ Replication restore scenarios✔️ Technical Requirements✔️ Technical Demo
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    Building a great MSP team was such a great topic that we had to do another round!There is no formula for assembling a superb team but there are many helpful tips and advice that can guide your MSP in the right direction.Join James Davis from Sea-Level Operations, Ryan Spillane from 360 Consulting, and Matthew Smart from JEM Computer Systems again in another MSPs in Conversation workshop this June 7th at 2 PM AEST. 👉 Click here to register
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    Due to unforeseen circumstances, we will be rescheduling our Backup (BaaS) and Disaster Recovery as a Service (DRaaS) technical workshop previously scheduled this week on 12th May 2022 at 1 PM AEST to a later date. --- Oftentimes, your customers don't think they need an offsite backup solution until it's too late. Take the initiative in educating your customers and learn why Australian MSPs choose Hosted Network's Backup as a Service and Disaster Recovery as a Service solution in our technical workshop happening this 12th May 2022 at 1 PM AEST.👉 Click here to register What you’ll learn:✔️ Introduction to Veeam ✔️ Use Cases ✔️ Understanding RTOs and RPOs ✔️ Backup Restoration ✔️ Replication restore scenarios ✔️ Technical Requirements ✔️ Technical Demo
  13. until
    Mindset is everything! It shapes how you manage and grow your MSP. In our latest MSPs in Conversation, we will be joined by James Davis from Sea-Level Operations, Nigel Moore from the The Tech Tribe, and Ryan Spillane from 360 Consulting to talk about how to deal with the stress and noise brought by managing an MSP and embracing that right mindset to overcome all the challenges in growing your MSP business. What we'll be discussing:✔️ Learn how others manage the day to day grind that is the MSP world✔️ Gain insight into what you can do to help reduce the noise and focus on what's important✔️ Burnout; the ugly truth and views from before and after 👉 Click here to register
  14. until
    Join us as we introduce you to Hosted Network's VoIP offerings at a technical level and learn how you can take advantage of each to deliver reliable and profitable VoIP services to your customers. What you'll learn: ✔️ Overview of Hosted Network VoIP products ✔️ Use cases ✔️ Technical Scoping ✔️ Migration Best Practices ✔️ Introduction to VoIP Management Portal ✔️ VoIP Platform PBX Functionality 👉 Click here to register
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    "Easy" was the word that came to mind when we asked our partners what they thought about our cloud solutions and they're not wrong. See how we're able to deliver the same benefits and more versus other cloud providers in our Technical Workshop covering our Infrastructure as a Service (IaaS) What you'll learn: ✔️ Organisational hierarchy ✔️ Networking options ✔️ Backup options ✔️ Migration options ✔️ Technical demonstration ✔️ ...and more! 👉 Click here to register
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    Join James Davis from Sea-Level Operations, Ryan Spillane from 360 Consulting, and Matthew Smart from JEM Computer Systems as they discuss their experience with building high-performing MSP teams this 5th April 2022 at 1:30 PM AEST. What we'll cover: ✔️ What functions to outsource ✔️ Common mistakes when building a team ✔️ The importance of company culture ✔️ Training staff Hurry, as there are only a limited number of virtual seats available! 👉 Click here to reserve your spot. Each Qualified Australian MSP attendee gets a $25 Uber Eats Voucher!
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    Join our 30-minute micro marketing workshop "How to Amplify Your Presence on LinkedIn" and learn the hacks that can help you stand out in your clients LinkedIn feed this 22nd March at 1 PM AEDT with Pounce Marketing’s Sim Kaur. What you’ll learn: ✔️ The importance of LinkedIn as a Channel ✔️ How to boost your company profile ✔️ How to boost your personal brand ✔️ Top tips on creating content for LinkedIn Click here to reserve your virtual seat!
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    Discover ways you can leverage automation to improve your MSPs overall operational efficiency Join the discussion with Aaron Jacobs from RODIN, James Davis from Sea Level, and Ben Town from Hosted Network this 16th March at 1 PM AEDT as they tackle this topic and show you how you to improve your MSPs overall operational efficiency no matter what stage you’re at in your automation journey.What we'll cover: ✔️ Assess your MSP's Automation Journey and ability to scale✔️ Anticipate the challenges required to support future growth✔️ Align automation initiatives that will most impact results Click here to reserve your virtual seat
  19. Jessie Carpio

    An Introduction to Rebilling

    Join us this March 31st at 1 PM AEDT to see how your MSP can utilise our new and improved Rebilling System to cut down your administration time. Click here to reserve your spot! What you’ll learn:✔️ Rebilling System Functionality✔️ Integration capabilities with Xero, Autotask, and ConnectWise✔️ System Demonstration
  20. until
    Forget ‘new year, new me’, think ‘new year, new business’.' Join Hosted Network and Pounce Marketing for our upcoming online marketing workshop "Kick Start Your Marketing in 2022" happening this 8th February 2022 at 1:00 PM AEDT. Click here to reserve your spot. Pounce Marketing is an integrated marketing agency that specialises in helping out Australian MSPs find their footing in the digital marketing world. What you will learn: ✔️ Top 10 things to consider in your marketing mix ✔️ How to measure marketing ROI View the other topics of our series here. All attendees can also get a chance to win a FREE 1-hour consultation with Pounce Marketing!
  21. until
    As an MSP being on LinkedIn is a no-brainer but how exactly can you make your page stand out? Join our 30 minute workshop with Pounce Marketing this 23rd November titled "How to Boost Your Personal Brand on LinkedIn" and learn how you can make your MSP's brand shine on LinkedIn. What you'll learn: ✅ Why invest time on LinkedIn ✅ How to set up your profile ✅ How to make meaningful connections 👉 Click here to register
  22. until
    You're invited to join us for a technical overview of the fundamentals of Hosted Network's VoIP Solution. What we'll cover: Overview of Hosted Network VoIP products - PAYG, Unlimited Plans, SIP Trunks, Managed CloudPBX, Teams Direct Routing Use cases Technical Scoping Migration Best Practices Introduction to VoIP Management Portal VoIP Platform PBX Functionality Sneak peek of Hosted Network's Rebilling System Free Number Porting Promotion Register here to attend.
  23. until
    Find Out How Modern MSPs Are Improving Sales Results Nicky Miklos-Woodley, Sales & Business Growth Consultant, Founder - Evergreen Coaching There can be a lot of ‘noise’ and distractions when it comes to knowing what the most important priorities are for engaging in new business conversations and converting more prospects. We’ll break down the critical success factors that MSPs are implementing to improve their sales results exploring how to create a high performance culture and what a best practice sales process looks like. Cost $30 Register at https://membership.smbitpro.org/event-3637068 Followed by dinner (at attendees expense) and the monthly Melbourne Chapter Meeting. Bio for Nicky Miklos-Woodley Passionate about MSPs breaking through their sales barriers and determined to remove the stigma attached to 'sales', Nicky's on a mission to inspire change, growth and ultimately, better business. With over 16 years' sales and leadership experience, Nicky's skill and ability to understand and identify gaps within a business underpins her approach to helping achieve high performance sales outcomes and greater business profitability. Behind Nicky's sales and leadership acumen is a genuine love for and understanding of human behaviour. Accredited in eDISC Behavioural Profiling, a Meta Dynamics Level 3 Practitioner of Neuro-Linguistic-Programming and a qualified Professional Coach and Trainer, Nicky brings a human-centric and fresh perspective to your sales strategy.
  24. until
    SMBiT Professionals Sydney Chapter Workshop Date Tuesday 9 July 2019 Workshop 2:00pm-6:00pm Followed by our monthly chapter meeting 7:00pm-9:00pm We invite all attendees to join us for dinner in the Bistro from 6pm and stay for the meeting commencing at 7pm Location North Ryde RSL Cnr Pittwater and Magdala Roads North Ryde NSW Map Registration Register NOW using the link below (at left if you're on the Web page) Securing Microsoft 365 Robert Crane, CIAOPS In light of many new compliance requirements, including the recent Australian Data Breech legislation, now is time to start ensuring that you are securing any technology as comprehensively as possible. In this training you'll learn what security and compliance features are native to the different licenses of Office 365 as well how to ensure they are correctly and fully configured. You'll see to implement many of these features in an automated manner that will allow easy replication amongst many tenants. Like all technologies, both Office 365 and Microsoft 365 should be secured to best practices after implementation. From Exchange to SharePoint to add ons like Advanced Threat Protection, protecting your Microsoft Cloud environment is about understanding what needs to be done and what can be done when it comes to security. The great things is that much of this configuration can be automated using tools like PowerShell. If you want to harden your environment from what is provided by default then this is for you. Members - $75.00 Non-Members - $150.00 Registration Register using the link below Reminder to also register for the Sydney chapter meeting following the workshop at https://membership.smbitpro.org/event-3438941 More info and online registration: Sydney - SMBiT Professionals Securing Microsoft 365 Workshop ©2019 SMBiT Professionals Limited
  25. until
    SMBiT Professionals Melbourne Chapter Workshop Wednesday 24 April 2019 Workshop 4:00pm-6:00pm Followed by Chapter Meeting 7:00pm-9:00pm Chapter meeting registration here Location Bayview Eden Hotel 6 Queens Road Melbourne Map Free Parking Enter Bayview Hotel car park via Queens Lane Registration Register NOW using the link below (at left if you're on the Web page) Endgame Discussion Group (Part 2 of 3 of our Workshop Discussion Group) One of the objectives of the Managed Services model is to build value in our businesses, primarily via monthly recurring income from a stable client base. Ultimately, through alliance with another provider, merger or acquisition, our businesses are the nest eggs for our future. One day we will want to realise the massive investment of time and effort we've put in over the years, what are the most important strategies small MSP's can employ to prepare for that day? What are the systems and processes we need to start building right now to optimise the return on our investment? Continuing from last month, we will recap on the requirements for building a business which could inter-operate or merge with another service provider. We will review, revise and add to the goals attendees set for themselves in the last session. Next month we'll summarise our experiences and present them to our panel of M & A experts for discussion and feedback.! Registration Register using the link below More info and online registration: Melbourne - SMBiT Professionals Endgame Discussion Group ©2019 SMBiT Professionals Limited
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